Customer reviews

Discover what our clients think about our service

We had a great experience with Toledo New Bath from the sales with Stephanie to the install with Justin. Both Stephanie and Justin were very professional, and very helpful and gave great suggestions on what would look good and what made sense for our bathroom. Justin always cleaned up after himself and never made a mess. They both had very good follow through and follow up as well. I would highly recommend Toledo New Bath. They did a great job.!!

Pam F.

We recently had a walk-in shower installed by your company. We are so happy with the results. From talking to the salesman, working with the installer, David, the whole process was very easy.

The workmanship is top notch, the product is top notch. We had one small problem that was handled quickly and with no issues.

We highly recommend Toledo New Bath.

Jack and Pam K.

My experience with Toledo New Bath was efficient, seamless, and professional. An unexpected medical issue forced an immediate need for modification of a first floor bathroom and Linda Anderson and Matt Shields exceeded my expectations. Both recognized the urgent situation and responded to my emergency. Despite having no prior relationship, I felt like both treated me like a family member. The bathroom was quickly and professionally completed. Without hesitation, I recommend Toledo New Bath to anyone looking to enhance or modify a bathroom space!

Amy B.

My wife and I recently had a walk-in shower installed in our guest bathroom and we wanted you to know how much it adds to the beauty of our home. I broke it in a couple of days ago and the safety bars and the seat have already been helpful to me personally.

I’d really like to address the issue of the installer, Justin. First, I couldn’t believe he could remove the old tub and shower combination and install a new shower in only two days. I thought a plumber would have to come in and work with the installer. Wrong! Justin is multi-talented and expertly performed the plumbing installation as well. I am impressed!

While Justin was working, we had a chance to visit and he is a very bright young man. I spent 45 years as an educator, both at the high school and university level and Justin and I agree on what children should be learning today. I love the fact that Justin shared with me how he interceded on his daughter’s behalf while she was in elementary school and challenged her teacher about how they were teaching mathematics.

The quality of Justin’s work is beyond belief. I know he works for his client exactly the way he would want someone to work for him. If five stars is the top rating, I give him a ten star rating. To say that we are impressed with Justin is an understatement.

Roanne and I appreciated his sense of humor as well as his intelligence. I told Justin that I didn’t know what kind of money he was making at New-Bath, but whatever it was, he needed a raise! He got a laugh out of that, but I was serious. Justin is a GEM and I hope his boss realizes this too.

Thanks again for the New-Bath experience with Justin!

Respectfully,

Lannie & Roanne K.

I am pleased to have my bathroom remodeled by Toledo New Bath. I converted a tub into a walk-in shower. Linda Anderson is very knowledgeable about bathroom safety and the products they offer to make a safe environment in our bathroom.

Matt, the sales rep, was helpful with all the details of the bathroom remodel. Gave useful suggestions and provided professional solutions for our project and did not pressure us into any unwanted projects but suggested things that would be more economical.

Keith and Chris, the installers, were great to work with. The job went quickly and smoothly. They did an excellent job. Don, the painter, was very detailed and did a good job.

I would give Toledo New Bath a 5 star rating.

Denise M.

We loved dealing with Toledo New Bath! Linda Anderson at the Reynolds Road store was great, listened and was able to guide us. We met with Matt who took our order, explained everything to us and helped us come up with what we wanted, and had it affordable! They sent their crew in early to do the work and they were super professional. And kind. When my cat decided to hop between the new tub and wall, they were patient with us, and Chester the cat, getting him out. Ultimately, they got him out! They finished everything beautifully and we are satisfied with the work and quality, and professionalism!

Katie & Michael V.

The thing I liked best about Toledo New Bath is their location near me.

Beth G.

We appreciated being able to see at the showroom near us what we were getting and the good work of the installer, Russ.

Jack & Diana P.

The salesperson was so convenient, it's like he lived near me!

Stefanie S.

Our installer, Justin, was very informative and hard working.

Bill H.

Mr. Volmar,

Just a line to let you know we are well pleased with your product. It is so much easier to maintain, that I really like. We are well satisfied.

The guy you sent to install the tub was very knowledgeable, on time, and very fast. Our son may be calling you for an estimate; he was very impressed with your product.

Just wanted to thank you for a job well done.

Mr. & Mrs. David S.

Dear Paul,

I’m ashamed that I haven’t written before this to tell you what I think of the great job you and your helpers did in replacing my tub, etc.

Everyone who visited me marvels at the beautiful work done in redoing my bathroom and I cannot thank you enough for it. I will keep trying to find some new customers for you.

Happy Holidays to you and yours!

Josephine M.

Dear Toledo New Bath,

Kurt, Mark and Reba, I want to thank you all for doing such a wonderful job. I am not exaggerating when I say the bathroom is 1000 times better then it has ever been and I’ve lived in this house my entire life. I am very glad that I went with the Toledo New Bath System instead of going with a new tub.

The whole experience, from the proposal from Kurt, making the selections at your showroom, the follow-up calls to and from Reba, and the work done by Mark, was pleasant and basically stress free. I could not be more pleased with any of this.

I especially want to say that Mark was very professional and helpful. When I came home at the end of the day, I could be sure that everthing he did during the day was cleaned up and picked up. His work ethics must be very high.

Again, thank you very much.

Sincerely,

Nancy M. L.

Dear Paul,

I’m ashamed that I haven’t written before this to tell you what I think of the great job you and your helpers did in replacing my tub, etc.

Everyone who visited me marvels at the beautiful work done in redoing my bathroom and I cannot thank you enough for it. I will keep trying to find some new customers for you.

Happy Holidays to you and yours!

Josephine M.

Toledo New Bath did an AMAZING job on our bathroom! They came out to our home and gave me a great price. I will use them again!

Corey B.

Toledo Newbath was wonderful to work with. The Shower is perfect for us to get in and out easy. It looks Beautiful!

Chrissy B.